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Following 6 Steps will help make the most out of your communications investment

January 9, 2018

 

Anyone could tell you just how rapidly technology is changing and unified communications and collaboration systems are certainly no exception.  To ensure your investments are primed for the long haul, below are 6 steps to follow thanks to our partners at Mitel.

 

1. Keep your communications seamless

 

By the end of this year, it is expected that 70% of mobile professionals will be doing business on mobile devices.  The mobile workforce trend is one that isn't leaving any time soon, and one all business' should jump on board with.  Your communications and collab systems should be designed with this mobility trend in mind, so the in-office experience is consistent across all mobile devices, regardless of distance from the office.

 

2. Boost your bottom line with significant cost savings

 

Did you know, that the average cost to a company for bad or non-existent mobile strategies is $36 Million a year.  That's a staggering number and one that improving your mobile collab strategy will avoid.  Working with a Managed telecommunications provider (CAPconnect) that understands the mobile-first vision can transform your business and improve profit margins.

 

3. Engage the best talent, anywhere in the world

 

According to a study done by Mitel, 36% of employees would choose flexible working options over a pay rise.  Not only increasing morale around the office, but a mobile collaboration strategy helps to create meaningful connections with employees on the road or in remote offices, allowing your business to really embrace collaboration.

 

4. Build customer loyalty in a changing consumer market

 

Rather than waiting in long lines and being on hold for what can feel like hours, today's customers are a lot busier and constantly on the move.  Your customers want the ability to connect with you instantly, through social media, sms, webchat.  To take advantage of this and gain the competitive edge talk to a Managed Telco Service provider (CAPconnect).

 

5. Protect your investment as your business grows and needs change

 

Unless you don't plan on your business growing, flexibility is a must.  Partnering with the right Managed telco service provider ensure that as your business grows, your communications and collaborations systems grow along side you.  Whether you're on-prem today, moving to the cloud or starting to test a hybrid model, your communications environment needs to easily scale as your business expands.

 

6. Trust a partner that delivers all this and more

 

From how your employees innovate to how you engage with your customers, your communications are critical. Take your team collaboration and customer experience to the next level by partnering with a Managed Telco Service provider (CAPconnect) that can support you today and tomorrow, no matter what the future brings.

 

 

 

 

 

 

 

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